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Chief of Staff Training Programmes: from Executive Assistant to Chief of Staff.

For experienced EAs, PAs and aspiring Chiefs of Staff who want to understand whether they are ready, develop what they are missing and learn from someone who has made the transition herself.

Moving from Executive Assistant or Personal Assistant to Chief of Staff

The move from Executive Assistant or Personal Assistant to Chief of Staff can feel like a natural next step, but becoming a Chief of Staff isn’t simply about taking on more responsibility or securing a more senior job title.

It requires a shift in how you think, how you operate, how you influence and how you understand the business around you.
At eavolve, we have created a range of Chief of Staff training, coaching and development services designed to support you at different stages of that journey.

Whether you are wondering if Chief of Staff is right for you, already operating beyond the traditional boundaries of an EA role, actively preparing for the transition or navigating your first Chief of Staff position, we will meet you where you are.

You don’t need to guess whether you are ready, and you don’t need to make the transition alone.

The EA to Chief of Staff
transition deserves
real investment

Specialist development for one of the most important and misunderstood roles in modern business.

UK-based Chief of Staff training is still a largely underserved space. The role is growing rapidly across organisations of every size, yet the professional development available rarely reflects the complexity, the ambiguity, or the genuine strategic weight it carries.  eavolve® was built to change that.

Our Chief of Staff training programmes in the UK are designed for two distinct groups: experienced EAs and PAs who are considering or actively preparing for the EA to Chief of Staff transition, and those already operating as a Chief of Staff who want a clearer framework, stronger peer community, and more deliberate professional development. Both groups are underserved by what currently exists in the UK. Both deserve better. Both groups are underserved. Both deserve better.

CHIEF OF STAFF TRAINING: AT A GLANCE

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For EAs and PAs preparing for a CoS transition

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Start with our Readiness Assessment if you’re unsure

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UK-based Chief of Staff training, delivered online UK-wide and internationally

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Peer Networking Group included for community and connection

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Designed by people with 30+ years of combined expertise

Not sure where to start?

Start with the Readiness Assessment >

Learn From Someone Who Has Made the Move Herself

All of our Chief of Staff development services are led by Jemma Edwards-Carne, eavolve®’s Chief of Staff Training Partner and a practising Chief of Staff.

Jemma has spent more than a decade working in business support and strategic leadership, progressing from the reception desk to Executive Assistant and ultimately Chief of Staff.

She has worked as a trusted strategic partner to C-suite executives within fast-growth and global organisations including Movember, Tevva Hydrogen Electric Trucks and Gorilla Experiment Builder.

Perhaps most importantly for the professionals she now works with, Jemma has made the EA to Chief of Staff transition herself.

She understands the mindset shifts, the challenges and the sometimes uncomfortable move from being the person relied upon to deliver, organise and execute to being the person expected to think strategically, influence decisions, understand the wider business and operate confidently in the grey areas.

Her approach is not based on textbook theory. It is grounded in lived experience of the role and a genuine understanding of what it takes to make the transition successfully.

Where Are You in Your Chief of Staff Journey?

There isn’t one route from EA to Chief of Staff, so there shouldn’t be one development route either.

You might want to understand whether you are ready. Perhaps you are already doing elements of the role without the title, you know where some of your gaps are but not how to close them, or you need support as you begin to take on greater strategic responsibility.

You may already be ready for a Chief of Staff role but need your professional positioning to catch up with the level at which you are capable of operating.

Our Chief of Staff development pathway allows you to start with what you need and build from there.

All Chief of Staff programmes are delivered online, so location is no barrier.

START HERE

Chief of Staff Readiness Assessment

NEXT STEP

Chief of Staff Assessment Report Walkthrough

Am I Ready to Become a Chief of Staff?

Before deciding what development you need, it helps to properly understand where you are now.

Our Chief of Staff Readiness Assessment explores your current capability across the areas required to operate effectively at Chief of Staff level.

It helps you identify where your existing EA or PA experience already translates into Chief of Staff capability, where further development could strengthen your readiness and where there may be more significant gaps to address before making the move.

Rather than relying on job titles or years of experience, you will gain a clearer picture of your actual readiness for the role and where your development should focus next.

Ideal for: Experienced EAs and PAs considering Chief of Staff as their next career move.

Understand What Your Results Actually Mean

Receiving an assessment report is one thing; knowing what to do with it is another.

Our 30-minute 1:1 Chief of Staff Assessment Report Walkthrough with Jemma Edwards-Carne gives you the opportunity to explore your results and put them into the context of your current role, organisation and career ambitions.

Together, you will look at where you are already demonstrating Chief of Staff capability, which gaps can realistically be developed and which areas need greater attention before making the transition.

You will leave knowing what matters most, what to tackle first and where to focus your development next.

Ideal for: Anyone who has completed the eavolve Chief of Staff Readiness Assessment and wants greater clarity around their results.

Chief of Staff Action Plan Mapping

ONGOING DEVELOPMENT

Chief of Staff Action Plan Mapping

Turn Your Ambition Into a Practical Development Plan

Our 90-minute 1:1 Chief of Staff Action Plan Mapping session with Jemma turns the findings from your assessment into a practical development roadmap, helping you identify what needs to change between where you are now and where you want to be.

You will explore how your current responsibilities could evolve, where you need greater exposure and which lower-value or operational activities may need to move away from you to create capacity for more strategic work.

Crucially, Jemma will help you identify opportunities to begin demonstrating Chief of Staff capability before you have the job title, giving you practical ways to build evidence of your readiness within the role you already have.

You will leave with a clear action plan and stronger language to support meaningful development conversations with your Executive or organisation.

Ideal for: Experienced EAs and PAs who want to actively work towards a Chief of Staff role within their existing organisation.

Build the Capabilities the Role Actually Requires

There is no single route into becoming a Chief of Staff. People arrive in the role with different experiences, strengths and development gaps, which is why preparation needs to go beyond simply learning a job description.

Our Chief of Staff Development Programme, led by Jemma Edwards-Carne, is designed to strengthen the broader business capabilities required to operate successfully at Chief of Staff level.

Development areas can include:

  • Strategy and strategic operations
  • Commercial and financial awareness
  • Influence and organisational dynamics
  • Professional brand, presence and communication
  • People and culture
  • Understanding products, services and business models
  • Leadership and decision-making
  • Moving from execution to strategic enablement

The focus isn’t on teaching you how to look like a Chief of Staff. It is about developing the understanding, judgement and capability to operate like one.

Ideal for: Experienced EAs and PAs who have identified capability gaps or want a more structured development pathway towards Chief of Staff readiness.

ONGOING DEVELOPMENT

1:1 Chief of Staff Coaching

ONGOING DEVELOPMENT

Chief of Staff CV & LinkedIn Positioning Review

Support for the Space Between Knowing and Doing

There comes a point in the transition from EA to Chief of Staff where another course isn’t necessarily what you need. Sometimes you need somewhere to think.

Our 1:1 Chief of Staff Coaching with Jemma Edwards-Carne provides confidential, ongoing support as you begin taking on greater strategic responsibility or navigate your first Chief of Staff role.

Rather than working through hypothetical scenarios, your coaching focuses on what is actually happening inside your organisation: the conversations, decisions, stakeholders, projects and challenges you are dealing with now.

It gives you a space to test your thinking, challenge assumptions, strengthen your judgement and build the confidence to operate at a different level, with an experienced Chief of Staff alongside you who understands the reality of that responsibility.

Areas you might explore include:

  • Strategic planning and execution
  • Stakeholder influence
  • Commercial awareness
  • Leadership dynamics
  • Complex projects
  • Decision-making
  • Organisational priorities
  • Working effectively with your Executive
  • Navigating ambiguity and the inevitable grey areas of the Chief of Staff role

Ideal for: EAs transitioning towards Chief of Staff responsibilities, newly appointed Chiefs of Staff or professionals who want ongoing support as their strategic remit grows.

Build the Capabilities the Role Actually Requires

You may already have the experience, capability and strategic exposure to step into a Chief of Staff role, but do your CV and LinkedIn profile tell the same story?

For many experienced EAs and PAs, the challenge isn’t necessarily becoming ready for the next step. It is positioning years of experience differently.

Our Chief of Staff CV & LinkedIn Positioning Review with Jemma Edwards-Carne looks at how your experience is currently presented and helps you shift the emphasis away from tasks, logistics and traditional support responsibilities towards the outcomes, influence, strategic contribution and business impact that demonstrate Chief of Staff potential.

Together, you will look at:

  • Your CV and overall career narrative
  • Your LinkedIn profile and positioning
  • How your EA or PA experience translates into Chief of Staff capability
  • Evidence of strategic contribution and business impact
  • How effectively you communicate outcomes rather than responsibilities
  • The language you use to describe your value and experience
  • Where your current positioning may be underselling the level at which you already operate

You will leave with greater clarity on how to position yourself for Chief of Staff opportunities and how to tell a career story that reflects not only where you have been, but where you are capable of going next.

Where appropriate, we can also connect this work with the specialist recruitment expertise of our parent company, Lily Shippen Recruitment, creating a natural link between developing your positioning and exploring the right future opportunity.

Ideal for: Experienced EAs and PAs who are looking to move into a Chief of Staff role and want their CV, LinkedIn profile and professional positioning to reflect their strategic capability.

Not sure where to start?

Most people are not certain which of these they need. That is exactly why we have built the pathway this way.

You don’t need to commit to a lengthy programme before understanding what you actually need.

You might start with the Chief of Staff Readiness Assessment, you may already know you are ready and need help positioning yourself for the market, or you could be sitting somewhere in between.

Wherever you are, we can help you understand what the right next step looks like.

Assess your readiness. Understand your gaps. Build your capability. Make the move.

Questions about our Chief of Staff programmes

What EAs, PAs and new Chiefs of Staff ask before they start.

Every eavolve® Chief of Staff programme is led by Jemma Edwards-Carne, our Chief of Staff Training Partner and a practising Chief of Staff. Jemma made the EA to Chief of Staff transition herself, progressing from reception to Executive Assistant to Chief of Staff, and has worked as a strategic partner to C-suite executives in fast-growth and global organisations. She reviews every Readiness Assessment personally, runs the 1:1 sessions and delivers the Development Programme. The programmes were designed with Emily Partridge, eavolve®’s Managing Director and Creator, who spent 15 years as a senior EA in FTSE 100 organisations before managing 60 EAs globally. You are learning from someone doing the role now, not someone who has studied it.

No, but most people should. The Chief of Staff Readiness Assessment is the fastest way to find out where you stand against what organisations look for when they hire a Chief of Staff, and every other programme on this page builds on it. The Report Walkthrough and Action Plan Mapping sessions work directly from your assessment results, so they require it. The Development Programme, 1:1 Chief of Staff Coaching and the CV and LinkedIn Positioning Review can be booked on their own if you already know what you need. If you are unsure, book a free Discovery Call and we will tell you honestly whether to start with the assessment.

The Chief of Staff Development Programme runs over [X weeks/months] and is delivered online in [live group sessions / 1:1 sessions] with Jemma Edwards-Carne. [Confirm duration, format and cohort or 1:1 structure; the page currently states none of these.] It covers the broader business capabilities the role demands, including strategy and strategic operations, commercial and financial awareness, influence and organisational dynamics, leadership and decision-making, and moving from execution to strategic enablement. The shorter programmes on this page are single sessions: the Report Walkthrough is 30 minutes and the Action Plan Mapping session is 90 minutes. All of our Chief of Staff training in the UK is delivered online, so location is no barrier.

Yes. 1:1 Chief of Staff Coaching is designed as much for people in their first Chief of Staff role as for EAs preparing for the move. The Chief of Staff role is still relatively new in UK organisations, which means many people in it are doing excellent work without a clear framework or a peer who understands the terrain. Coaching with Jemma focuses on what is actually happening in your organisation now: the stakeholders, decisions, projects and grey areas you are dealing with this month. If you are an established Chief of Staff looking for peers rather than coaching, register your interest in the Chief of Staff Networking Group, which is being built for practising Chiefs of Staff only.

Yes, and increasingly they do, because a Chief of Staff who has been developed deliberately delivers more for the leadership team from the start. For EAs and PAs preparing for the transition, the case is often strongest when framed as succession planning: the organisation is building the capability it will need rather than recruiting it externally. The Action Plan Mapping session is designed partly for this, giving you the language to hold that conversation with your executive. If you need help making the case, our free employer funding guide covers timing, framing and the email to send. Download Guide >

Still unsure?

Not sure which programme fits where you are? Book a free 30-minute Discovery Call with Emily. She will listen to where you are in your Chief of Staff journey and recommend the right starting point. No obligation.

Let’s map your
path to Chief of Staff.

Book a free 30-minute Discovery Call with Emily Partridge, Managing Director and Creator of eavolve®. She’ll talk through where you are, which programme is the right fit, and introduce you to Jemma, who delivers them.

 

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30 minutes with Emily Partridge, eavolve® Managing Director & Creator

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Honest guidance on readiness, timing, and the right programme for you

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No obligation. A genuinely useful conversation either way

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Available for individuals and organisational enquiries

Prefer to start with the Assessment? Book the Readiness Assessment

BOOK YOUR CALL WITH EMILY

30 minutes
Video call, Zoom or Teams
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