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FOR YOUR TEAM • ONGOING DEVELOPMENT

EA & PA Training Retainer Programme

Ongoing development for high-performing EA and PA teams.

A flexible monthly training and coaching partnership designed to develop Executive Assistants and Personal Assistants consistently, not just once.

FORMAT

Team sessions and 1:1 coaching

DELIVERY

Online or in person, UK wide expert

STARTING FROM

£500 + VAT per month

OPTIONS

Packages of various lengths

View retainer options
View retainer options
Book a discovery call

Ongoing EA & PA Training That Creates Lasting Change

At eavolve, we do not believe professional development should be limited to a one-off training day that is quickly overtaken by the realities of the role.

Our EA and PA training retainer gives organisations ongoing access to specialist training, coaching and development, allowing capability to be built consistently over time.

Rather than delivering generic, off-the-shelf training, we work with your team over a defined period to understand what is happening in their roles, where development is needed and where greater value could be created for the organisation.

What Is an EA & PA Training Retainer?

A training retainer is a monthly investment in the ongoing development of your EA, PA or business support team.

You agree a fixed level of support each month, which can be used across a combination of team development, individual coaching and live problem solving.

The model gives you continuity without having to commission a new training programme every time a development need arises. It also means the programme can evolve as your people, priorities and business needs change.

This creates a consistent development rhythm while retaining the flexibility to focus on what will make the greatest difference at that point in time.

HOW THE RETAINER MODEL WORKS

We agree a monthly number of development hours and an initial programme length, typically across six to twelve months. Those hours are then structured around the needs of your team.

  • Interactive EA and PA team training sessions, delivered virtually or in person
  • Individual 1:1 coaching for targeted professional development
  • Live challenge clinics focused on current issues, relationships or ways of working
  • Development themes tailored to your organisation, team structure and business priorities
  • Ongoing review so the programme can adapt as needs and priorities change

Example Retainer Options

Three starting points. Every retainer is shaped around your team.

2 HOUR PACKAGE

2 Hours Per Month

Team & Individual Session Package

£500 + VAT

1 x 60-minute team development session

2 x 30-minute 1:1 coaching sessions, rotated across the team

3 HOUR PACKAGE

3 Hours Per Month

Team & Individual Session Package

£750 + VAT

1 x 90-minute team workshop

3 x 30-minute individual coaching sessions

4 HOUR PACKAGE

4 Hours Per Month

Team & Individual Session Package

£1,000 + VAT

1 x 2-hour interactive team workshop

4 x 30-minute 1:1 coaching sessions

Includes an optional live challenge clinic within your four hours

Every retainer is flexible.

The exact structure can be tailored around your team size, priorities, budget and the outcomes you want to achieve.

What Could We Work On?

Development themes are shaped around your organisation and the realities your support professionals are navigating. Areas can include:

✓Moving from reactive support to strategic partnership
✓Building stronger executive and assistant partnerships
✓Influencing senior stakeholders and leadership teams
✓Managing workload, priorities and competing demands
✓Developing professional confidence, presence and voice
✓Boundary setting and expectation management
✓Strengthening commercial awareness and strategic thinking
✓Articulating the value and impact of the EA or PA role
✓Improving team cohesion and consistency across a support function

Why Choose a Retained Development Partnership?

A training retainer is a monthly investment in the ongoing development of your EA, PA or business support team.

Development becomes embedded. Instead of relying on a single intervention, your team has the opportunity to apply, review and build on their learning over time.

It responds to real challenges. The programme can flex as new situations, relationships and business priorities emerge.

Individuals receive targeted support. 1:1 coaching creates space to work on individual confidence, capability and development needs.

The whole team develops together. Shared sessions create greater consistency, stronger ways of working and collective capability.

Investment is predictable. A fixed monthly cost makes ongoing EA and PA development easier to plan and budget for.

You build visible behavioural change. Working together over six to twelve months allows development to move beyond knowledge into application, accountability and sustained change.

WHO IS THIS FOR?

Our EA and PA training retainers are designed for organisations with established support professionals who want to invest in their capability over the longer term.

  • EA, PA and business support teams
  • Executive support functions undergoing change or growth
  • Organisations looking to elevate the strategic contribution of their Assistants
  • Teams that need a mixture of group development and individual coaching
  • Businesses looking for a long-term EA and PA training partner rather than a one-off training provider

A Development Partner, Not Just a Training Provider

eavolve specialises in the training and development of Executive Assistants, Personal Assistants and Chiefs of Staff.

Our programmes are grounded in the reality of the profession and focus on helping support professionals increase their capability, confidence, influence and organisational impact.

The retainer model allows us to get to know your people and your organisation properly, meaning the development becomes increasingly relevant and valuable as the partnership progresses.

Build a Retainer Around Your Team

Looking for ongoing EA or PA training, team development or coaching?

We can build a retained development partnership around your team, your goals and your budget.

Questions about the EA & PA Training Retainer

What HR, L&D and operations leads ask before they commit.

Most organisations start with two hours a month, which is the minimum and covers one 60-minute team development session and two 30-minute 1:1 coaching sessions. Teams of six or more, or teams going through change, usually choose three or four hours so that everyone receives individual coaching within the quarter. We scope this with you on the Discovery Call, based on team size, how many people want 1:1 time and what you want to see change. The EA and PA training retainer is priced at £250 per hour plus VAT, so two, three and four hours a month cost £500, £750 and £1,000 plus VAT respectively.

Yes. The hours are yours to direct, and the mix can change month by month. One month might be a single team workshop on managing competing priorities; the next might be four 1:1 coaching sessions for people preparing for a change of principal; another might be a live challenge clinic on a situation that has just arisen. This flexibility is the reason organisations choose a retained EA and PA development programme over a series of one-off training days.

We recommend an initial programme of six to twelve months, because ongoing EA and PA development shows its value in the second and third quarter, once the team has applied what they have learned and come back to refine it. There is no long-term lock-in beyond the initial term. At the end of it we review outcomes against the objectives we set at the start and agree whether to continue, change the hours or stop. Invoicing is monthly, so the cost is predictable and easy to plan within an L&D budget.

Yes. Team development sessions and challenge clinics can be delivered in person at your offices or a venue of your choice anywhere in the UK, or online, and most retainers use a mix of both. 1:1 coaching is delivered online, which suits EAs and PAs who support executives across more than one site. eavolve® works with organisations across the UK and internationally.

A Team Training Day is a single, high-impact in-house EA training day built around one brief. The retainer is an ongoing partnership that builds capability over months, combining team sessions, individual coaching and live problem solving, and adapting as your team’s priorities change. Many organisations start with a Team Training Day to create a shared foundation and move onto the retainer to embed it. If you want a measurable shift from one intervention, book the day. If you want that shift to stick, and to develop individuals as well as the group, the EA and PA training retainer is the better fit. We will tell you honestly which suits your team on the Discovery Call.

Still unsure?

Not sure how many hours your team needs? Book a free 30-minute corporate Discovery Call with Emily. She will listen to what your team needs and recommend the right starting point. No obligation.

Let’s talk about
your team.

Book a free 30-minute corporate Discovery Call with Emily. We will talk through your organisation, your EA and PA team’s current situation, and what you are trying to achieve. From there we will put together a tailored proposal. No obligation, no hard sell.

✓

30 minutes with Emily Partridge, eavolve® Managing Director & Creator

✓

We listen first, then recommend the right approach for your team

✓

Tailored written proposal follows within five working days

✓

Suitable for HR, L&D, Operations, and executive office enquiries

BOOK YOUR CALL WITH EMILY

30 minutes
Video call, Zoom or Teams
Select a date to get started